A pre-order means that the product you are looking at is not currently in stock but is on order with our factory.
You can place your order as per normal if you'd like to secure your size before the item arrives with us.
Please kindly note, pre-orders cannot be cancelled/refunded once placed. However, if you wish to change your item to another garment which is in stock/arriving sooner, you may do so. Alternatively, a store credit will be issued for 1-year use on the online store.
The benefits of purchasing pre-order items are that you will secure your size without risking the item becoming sold out shortly after we list it online, and benefit from a special pre-order discount.
Please note dates are not guaranteed and delays may occur. Updated information on the ready date for your item will be included on the product page.
Vivida Lifestyle is not held liable for any unforeseen delays that may occur if you wish to pre-order an item. So please take extra care when placing your order, as we do not issue refunds for unexpected delays, change of mind/sizing or cancellations. We will, however, update you after pre-order when your items are available for shipping.
You will proceed through the check out as usual & make full payment when making a pre-order. Your order will only be shipped upon arrival of the pre-order item/s, usually as per the date suggested on the product page at time of order placement.